FAQs

• This portal is for public records requests for the City of Rocky Mount, NC only.
• Records Requests on this portal are public. Please do not include confidential information such as birthdates or Social Security numbers.
• Requesters’ information is not published on this portal; however, this information is public and may be released in response to a public records request.
• In accordance with Rocky Mount's Master Retention Schedule, Public Records Act requests and the records provided in response in NextRequest are deleted from the portal five years after the date of closure.
• Once you submit your request, you will receive email notifications regarding the expected completion of your request. If you have not received the email notifications, check your spam/junk folder.
• You can also log in to NextRequest Requests - NextRequest - Modern FOIA & Public Records Request Software and search for your request.
• You are not required to include a City department when submitting a request; however, if you are aware of one or more departments with records for your request, you may list them in your request. City staff will assign the request to all applicable departments.

NOTE: It is unnecessary to enter the same request multiple times for each applicable department. The City can assign one request to multiple departments.

Tips on submitting focused requests

• Search prior requests on the portal or the documents page for previously published records (Requests - NextRequest - Modern FOIA & Public Records Request Software)
• Be as specific as possible with the types of records you request.
• Provide a date range for the records you are seeking, such as Jan. 1, 2023, to the date of the request.
• List all known departments or employees that may be involved in the subject matter of your request.